Returns Policy

RETURN POLICY: We as an online retailer, we will replace any defective item period. There will be a 20% restocking fee for the return of non-defective items.

You will need to login to the online ordering system and click on Returns at the bottom of the page and fill out the form  to obtain a Return Merchandise Authorization number. The RMA # must be written on the outside of box. There must also be a note in the box explaining the problem. Returns received without a note will result in a longer processing time.

RETURNS THAT DO NOT HAVE RMA #’S ON THE LABEL WILL BE REFUSED AND RETURNED TO SENDER.

Sample return package address: You will receive the actual return address when requesting a return.

AZ Personal Protection
RMA # 00000000
PO Box 1635

Ash Fork, AZ 86320

Once a return is received we will determine whether or not it is defective and then process the customer’s return request.

If the returned product is found to be NOT defective, a choice of in house credit or reship product back to customer will be given. There will be no refund given.

Because we are in business to serve our customers, there will be times, because of the cost of the item, that we just ship a new one to your customer and there will be no need for a return. This is usually for smaller, low cost items.